Sign in with your knownuggets.com or knowplatforms.com Google account to open the shared board.
Outbound CRMSaves to the shared board right away as "awaiting drafts". Once overnight drafting is switched on it writes the touches automatically and flags anything it can't verify. Until then, use Copy pending, ask Claude to draft, and Apply drafts.
Paste the draft JSON Claude gave you back. It fills the sequences on the matching contacts.
Drag a CSV into the box or click it to choose a file. Columns: Name, Title, Company, LinkedIn, Email, Industry, Outlets, Region (me or sg). Only Name and Company are required.
One-time. In your old desktop KNOW-CRM, open the browser console, run the one-line snippet Claude gave you, then paste the copied result below and click Import.